SHIPPING Orders are generally
shipped via US Priority Mail insured delivery. Delivery method
and carrier is at the discretion of The Red Snapper. FOREIGN
ORDERS Please e-mail for instructions. IN-STOCK
STATUS At any given time, approximately 95% of the items in
this catalog are in-stock for at-once shipment. Most orders are shipped
out within 3 business days of when we receive them.
Occasionally we have to back-order an item. Most back-orders follow
within 3 weeks, although some take longer due to limited production of
certain highly specialized products. RETURNS You
must Call or E-mail for a RMA number before returning an items. All
returns without a RMA number plainly written on the shipping box, will
be returned unopened. Items may be returned for a full refund
of the merchandise price ( less a 20% restocking charge) only if
returned prepaid insured in original, readily resalable condition within
one week (7 days) of receipt. The invoice (or photocopy) must be
included. If a return is necessitated due to a clear error on our part,
reasonable return shipping costs can be re-imbursed to you. Videos,
books, custom-made items, special orders, and specifically indicated items are non returnable.
Additionally, many items are covered by limited
manufacturers' warranties. |